Search found 662 matches

by Excalibur Marketing Dude
Thu Nov 26, 2020 11:32 am
Forum: Crossbow Hunting
Topic: Cracked limb on Axe update
Replies: 17
Views: 844

Re: Cracked limb on Axe update

Hi All, Sorry for not being on here much lately but this time of year is always crazy busy for us. I just wanted to address some of the speculation here regarding limb issues and delays in getting limbs. 2020 has been like no other year and we have been facing various challenges. For the first time ...
by Excalibur Marketing Dude
Fri Sep 04, 2020 8:23 am
Forum: Crossbow Hunting
Topic: Anyone install a crank on a Matrix 380 ?
Replies: 11
Views: 536

Re: Anyone install a crank on a Matrix 380 ?

We actually made a little video showing you how to mount a Charger EXT on a Matrix stock: https://youtu.be/Eph2JIN0wlk The only thing is with a longer models like the Matrix 380 you do need to pull the string up to the hooks. Its not a big issue but one guy gave me a hard time about it so I like to ...
by Excalibur Marketing Dude
Thu Sep 03, 2020 3:49 pm
Forum: Crossbow Hunting
Topic: Danny Miller and warranty
Replies: 0
Views: 1577

Danny Miller and warranty

Hi All, I just wanted to inform everybody here that Danny Miller will be concentrating on his string building business and won't be working as a warranty center for Excalibur products. Danny has been a valued partner with Excalibur Crossbow for almost 38 years so he will always be a part of the Exca...
by Excalibur Marketing Dude
Mon Jul 13, 2020 12:33 pm
Forum: Crossbow Hunting
Topic: Racism on Excalibur foum
Replies: 7
Views: 1878

Racism on Excalibur foum

Hi All, Considering the current social climate and the continuing positive trend to eliminate racism, I thought it prudent to clearly express Excalibur Crossbow's policy on racism as it pertains to our forum. Racist comments, images, slurs or derogatory innuendos will not be tolerated on any level a...
by Excalibur Marketing Dude
Fri Jun 26, 2020 11:45 am
Forum: Crossbow Hunting
Topic: New phone number
Replies: 0
Views: 2297

New phone number

Hi all, To better serve our customers we have changed our phone number that will allow access to all of the Pure Archery Group companies which includes Excalibur Crossbow. The new phone number will be 888-689-1289 and it will come into effect Monday June 29th. Nothing else changes and the extensions...
by Excalibur Marketing Dude
Fri May 29, 2020 8:20 am
Forum: Crossbow Hunting
Topic: Trigger tec
Replies: 8
Views: 865

Re: Trigger tec

The Proshot trigger will not fit any of the older models with a thumbhole stock since they use a different trigger arm. The trigger arm that fits the ProShot trigger has a different type of attachment system from the stock unit so you can't just change the trigger arms. At the moment there are no pl...
by Excalibur Marketing Dude
Thu May 28, 2020 1:46 pm
Forum: Crossbow Hunting
Topic: Warranty
Replies: 10
Views: 1043

Re: Warranty

Technically our warranty applies only to the original owner as stated in our policy: "Excalibur crossbows carry a lifetime warranty on manufacturing defects. Warranty will be given at Excalibur’s discretion for the lifetime of the original owner of the crossbow." We do our best to be fair with our w...
by Excalibur Marketing Dude
Wed May 20, 2020 4:48 pm
Forum: Crossbow Hunting
Topic: COVID-19 and effects to Excalibur Crossbow
Replies: 8
Views: 3266

Re: COVID-19 and effects to Excalibur Crossbow

FYI

Our Port Huron facility is back up and running but we are not allowing any walk in traffic at the moment. All warranty will need to be shipped but we should be able to get it turned around fairly quickly. Thanks for everybody's patience with this.

Peter
by Excalibur Marketing Dude
Wed May 13, 2020 10:48 am
Forum: Crossbow Hunting
Topic: Matrix 310 Issue
Replies: 20
Views: 1950

Re: Matrix 310 Issue

I just saw this and my first thought is check the plastic nock, we have seen some misfires due to overly slippery plastic rear inserts. Try to scuff the insert up with some sand paper to insure good grip with the string. If the rear nock is too slippery the string can slide underneath the arrow crea...
by Excalibur Marketing Dude
Mon May 04, 2020 8:49 am
Forum: Crossbow Hunting
Topic: cover pictures of Excalibur web page
Replies: 20
Views: 2394

Re: cover pictures of Excalibur web page

Thanks everybody for the feedback, I have forwarded your comments to our marketing department. We will try to find a better photo.

Thanks,

Peter
by Excalibur Marketing Dude
Mon Apr 13, 2020 4:08 pm
Forum: Crossbow Hunting
Topic: Good Morning Old friends- TheTinker is back!
Replies: 4
Views: 539

Re: Good Morning Old friends- TheTinker is back!

Glad to see you got back on OK Tinker. FYI for anybody out there that changes their email address, gets stuck in password hell or has signed up but their account has yet to be activated just email me directly: peter at excaliburcrossbow.com and I'll do my best to hook you up.

Peter
by Excalibur Marketing Dude
Wed Apr 01, 2020 9:58 am
Forum: Crossbow Hunting
Topic: COVID-19 and effects to Excalibur Crossbow
Replies: 8
Views: 3266

COVID-19 and effects to Excalibur Crossbow

Hi All, I just wanted to updated everybody here how the COVID-19 pandemic has effected the operations of Excalibur Crossbow. Our factory in Kitchener is still currently operating and we are taking all the precautions necessary to keep our staff safe. However, we currently are not taking any walk in ...
by Excalibur Marketing Dude
Tue Mar 17, 2020 8:48 am
Forum: Other Topics
Topic: CORONAVIRUS SCARE- INFORMATION WE ARE NOT RECEIVING
Replies: 102
Views: 20563

Re: CORONAVIRUS SCARE- INFORMATION WE ARE NOT RECEIVING

Hi All, Some members have expressed their concern regarding this thread. COVID-19 is an unprecedented situation and emotions are running high all over the world. Negative posts do not belong on a crossbow forum however I think allowing members to discuss this overwhelming situation here is valuable ...
by Excalibur Marketing Dude
Wed Sep 25, 2019 10:09 am
Forum: Crossbow Hunting
Topic: Micro 335 problems again
Replies: 16
Views: 2151

Re: Micro 335 problems again

Sorry to hear about the issue. We are crazy busy this time of year and getting us on the phone can be a challenge. If you have an issue email a picture to me of the problem with your name and address and we will get parts off to you right away. My email address is: [email protected].com Peter
by Excalibur Marketing Dude
Tue Sep 24, 2019 2:48 pm
Forum: Crossbow Hunting
Topic: Wrong on not Shipping Limbs
Replies: 30
Views: 2866

Re: Wrong on not Shipping Limbs

What you guys are seeing is the automated email sent by our RMA system. What it is referring to is if you wanted something like a scope shipped ahead of sending one back for warranty we charge you for the scope and when we get it back we credit your card. We have been screwed so many times on warran...