Excalibur Crossbow Forum

For someone who has zero experience with these cranks, I was confused when it was said, you put the Charger on the stock, then outline the base. I didn't understand why you were putting the Charger on marking it and then taking it off. So I'm not putting words in anyone's mouth, I'M assuming by the ...

Thanks, just so I have this right. You put the Charger EXT on the bow and outline it with a pencil. You then remove the Charger and take one side of the base and align it with the outline of the Charger you just made on the stock. Finally, you mark the holes on the stock that are in the base, correc...

I contacted Excalibur customer service and they said they have no instructions or template, to retrofit the Charger EXT crank to the Matrix 380. Can anyone verify if there are directions that come with the crank to retrofit it to a 380? I hear some say there is, customer service says no. Does anyone...

I received the new riser assembly several months ago and thought by the time this spring got here and I started shooting, the brace height would be pretty close but I don't think the string stretched hardly at all. I've shot the bow about 25-30 times and the string is still ½" away from the sup...

I have the new riser assembly on my Matrix 380, the string is about a ½" away from the R.E.D.S. Suppressors, even without any twists in the string. Is this correct? I know with the old riser I always adjusted the string so it was about a string width back from the suppressors but I can't even c...

I agree onetimeonly put a fork in it, as usual people got defensive and the post took off in a direction which was unintended! Now I remember why I stopped coming here. Go back and look at how many people actually answered my original question, "Has anyone swapped out their original riser from ...

You're right Normous, both you and cropduster answered the question I originally started this thread out with, my bad, please accept my apology!

Cropduster, you must have accidentally posted in the wrong thread, this thread is about Updated Matrix 380 Risers and if anyone else had bare aluminum showing on their risers! Unless of course you intentionally posted here looking for a reaction. Your post was less than helpful and hardly on topic. ...

Best customer service hands down, unfortunately I've had to use them way too often.

I was on my 3rd set of limbs when Excalibur requested I send in the entire riser and limb assembly. I wish I could figure out this picture thing, I guarantee your mind would be blown if you saw what I was sent back, 3 different times!!!!

I wish I could figure out the Excalibur website subpar picture posting process, I would love to post what my bow looks like for everyone to see. If anyone would like to see it though, make sure you send me an email and I will more than gladly send you pictures of what Excalibur claims to be their ne...

Actually, I'm about as far from impressed as I can possibly be! I cannot believe a company would send a product out looking like that, not to mention the nicks and gouges in the NEW riser. I want my old riser back, it looked a heck of a lot better than this NEW one, I'd just keep replacing limbs lik...

Has anyone swapped out their original riser from their Matrix 380 with a new, updated, CNC machined riser from Excalibur? If so, do you have bare metal showing on your new riser, particularly on the part of the riser, where the top bolt that holds the limbs screws in? I've tried to describe it the b...

Sure looks like Swhacker blades to me too.

Good info!