Search found 93 matches

by XCaddis
Wed Sep 02, 2009 8:02 pm
Forum: Crossbow Hunting
Topic: China is comming
Replies: 32
Views: 13933

We have been following this one since last fall, when they first started to solicite orders by showing photos of a Vix and a Max, then interchanging parts to make 4 models. Our lawyers are drooling at the concept of them finding a North American distributor so that we can let them show us their stu...
by XCaddis
Thu Mar 05, 2009 8:11 pm
Forum: Crossbow Hunting
Topic: Excalibur - Awesome Customer Service
Replies: 19
Views: 5155

Well I can tell you that good customer service in any industry in this day and age is rare. The thing that this type of customer service builds you is loyalty...and I can tell ya it pays for itself in the long run. Three of my buddies have bought XCal crossbows on my reccomendation so far...
by XCaddis
Wed Mar 04, 2009 8:25 pm
Forum: Crossbow Hunting
Topic: Excalibur - Awesome Customer Service
Replies: 19
Views: 5155

Excalibur - Awesome Customer Service

Hey Folks, Never had any issues in the past, but I recently noticed a small splinter of fiber that had come off of one of the limbs of my Exomax. I contacted the Excalibur team via email and received a speedy response from Peter in the Marketing group. Since I was in Kitchener he asked if I could dr...