I’ll have a replacement head sent out to you. The only time we see this happening is if the broadhead is not absolutely tight against the arrow insert. This little gap will cause a stress point….
I would say that it is good customer service. I can also see where what they say about not being tight could cause this to happen. Tye I am not saying that was the reason for your head failure just that I can see a loose head causing a failure like you had.
Tom
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Tom wrote:I would say that it is good customer service. I can also see where what they say about not being tight could cause this to happen. Tye I am not saying that was the reason for your head failure just that I can see a loose head causing a failure like you had.
Yeah I can see it causing a failure. I always make sure my heads are tight, every shot, even my fieldpoints. So I don't think that was the issue. I just think it was some random wierd thing that happened. Oh well. They're kind enough to send me a replacement. Without even asking to see my picture.
I think I just might end up using an NAP head for my moose trip next year
Got my replacement Thunderhead from NAP yesterday I guess my mom had the package somewhere while I was gone away over the 2 weeks. So I got it when I got home.