Just Purchased Crossbow and Have a problem....
Moderator: Excalibur Marketing Dude
Just Purchased Crossbow and Have a problem....
I recently purchased my crossbow I bought an Excalibur Phoenix. I shot it about eight times total and just realized that my recurve arm is stress cracked. I never left it cocked or abused it at all. Is this a typical flaw and if not will Excalibur be a pain in getting my bow fixed? Thanks. Steve
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- Posts: 1050
- Joined: Thu Jan 25, 2007 4:13 pm
- Location: Western Massachusetts
PyneWilly,
Have no worries Excalibur stands behind their crossbow with excellent service. Dan Miller handles the customer service for Excalibur in the USA and he is terrific. Here is his contact information:
Horizontal Archery
37432 Fifth Avenue
Sardis, OH 43946
(740) 483-2312 Phone
(740) 483-2030 Fax
You will be surprised at how fast the problem is taken care of. They really stand behind their product.
Bob
Have no worries Excalibur stands behind their crossbow with excellent service. Dan Miller handles the customer service for Excalibur in the USA and he is terrific. Here is his contact information:
Horizontal Archery
37432 Fifth Avenue
Sardis, OH 43946
(740) 483-2312 Phone
(740) 483-2030 Fax
You will be surprised at how fast the problem is taken care of. They really stand behind their product.
Bob
Vegetarian: vejiˈte(ə)rēən/noun: old Indian word for lousy hunter.
Excalibur Exocet, GT Laser II, 2" Bhoning Blazers 125g NAP Spitfire
Excalibur Exocet, GT Laser II, 2" Bhoning Blazers 125g NAP Spitfire
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- Posts: 6989
- Joined: Thu Oct 19, 2006 12:16 pm
Steve . . .you have purchased one of the best bows ever made. If there is a problem . . .you have purchased a bow from the best poeple God has placed on this earth. Give them a call.
Take care and have a good week.
Take care and have a good week.
I'd rather wear out than rust out.
Perception trumps intention.
2006 Exomax w/Agingcrossbower Custom Stock
20" Easton Powerbolts w/125gr Trophy Ridge Stricknines & 2"Blazers
Boo Custom Strings
2006 Vixen
Perception trumps intention.
2006 Exomax w/Agingcrossbower Custom Stock
20" Easton Powerbolts w/125gr Trophy Ridge Stricknines & 2"Blazers
Boo Custom Strings
2006 Vixen
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- Posts: 5701
- Joined: Fri Aug 04, 2006 8:36 pm
- Location: Decatur County, Indiana
Danny left for Africa on Monday as a camera man again, which leaves you w/ his son "Josh". He is his father's son when it comes to xbows, which says alot. Danny [and Josh] treat every phone call like that's the only customer in the world they have. Really good people, you will be impressed.
"Eze 18:21"
My exomax had the same problem, i took it to the local excal dealer and they replaced the whole limb free of charge
BowTech Gaurdian
Apex Sight
Trophy Taker Drop Away Rest
Beman ICS Camo Hunter Arrows
Rage 100gr Slipcam Broadheads
Scott Archery Release
I am 19 years old and hunt and fish as much as I can
Apex Sight
Trophy Taker Drop Away Rest
Beman ICS Camo Hunter Arrows
Rage 100gr Slipcam Broadheads
Scott Archery Release
I am 19 years old and hunt and fish as much as I can