Let's brag about Excalibur's C.S.

Crossbow Hunting

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rabuol
Posts: 37
Joined: Sat Nov 20, 2004 10:45 am
Location: Northern ON

Let's brag about Excalibur's C.S.

Post by rabuol »

All I can say is that Excalibur's Customer Service is exceptional.

I had a dry fire with my Exomax resulting in a splintered left limb. I sent an Email to customer service and was given a RA number.
The limb assembly was sent on Sept 5th 2006 (a Tuesday) and I received the new limb assembly by return mail on Tuesday Sept. the 12th 2006. No shop charges or limb charges nor postage charges!!!

Hats off to Peter and the Excalibur staff!!!

Rabuol
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TYE
Posts: 5136
Joined: Thu Mar 31, 2005 2:11 pm
Location: Peterborough, Ontario, Canada
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Post by TYE »

The best part about Excalibur, is I haven't had to deal with customer service. Because both Excalibur's I own have never had anything go wrong with them. :)

Knock on wood.
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