Good customer service

Crossbow Hunting

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Mike C.
Posts: 16
Joined: Wed Nov 01, 2006 9:02 am
Location: Palmetto Ga.

Good customer service

Post by Mike C. »

My hats off to Excalibur. I called them on monday at about 9:00 AM about some trouble I was having with some limb cracks. ( you all might have read about it in this forum ) Well the women I talked to couldnt have been nicer. She said that she was sending out some new limbs that day. Well its Thursdays and my limbs where here when I got home from work. Thats only three days. You cant ask for better customer service than that! I am not going to miss any hunting. You have to love it. THANK YOU EXCALIBUR. Just makes me love my Exomax that much more.
Mike C. :D :D :D
Last edited by Mike C. on Fri Nov 09, 2007 6:52 am, edited 1 time in total.
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kevin
Posts: 137
Joined: Thu Sep 20, 2007 10:04 am
Location: NE. Ohio

Post by kevin »

yes. That's how you become #1 in this business.
my member name used to be kev until I changed my e-mail. member oct. 18, 2003
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Boo
Posts: 14329
Joined: Thu Dec 29, 2005 11:04 pm
Location: Newtonville, Ontario, Canada
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Post by Boo »

Well personally I don't see anything different here. It's what we've come to appreciate and predict (not expect) when you are part of this family!
Thanks Excal!!!!
Some people just like stepping on rakes
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Stash
Posts: 510
Joined: Sun Aug 27, 2006 6:40 pm
Location: Mississauga, ON

Post by Stash »

We deal with several different crossbow manufacturers at our little store...
Excalibur's customer service is second to none. :D :D :D
Last edited by Stash on Fri Nov 09, 2007 4:49 pm, edited 1 time in total.
Iglooman
Posts: 21
Joined: Tue Oct 24, 2006 11:06 am
Location: Stoney Creek, ON

Limbs

Post by Iglooman »

:D I had great customer service last year when I replaced the limbs on my Exomag - didn't miss a day of hunting -

:wink:
Exomag
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