Customer Service

Crossbow Hunting

Moderator: Excalibur Marketing Dude

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sinclair
Posts: 31
Joined: Thu Oct 12, 2006 5:29 pm
Location: hamilton, ON

Customer Service

Post by sinclair »

Went to kitchener to get a splinter on my Exocet's limb checked out. I briefly spoke to Peter and was all fixed up in less than half an hour. Everything I have heard regarding Excalibur's customer service was confirmed. Only hard part was getting in and out of my truck in the rain. Thanks.
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one shot scott
Posts: 7030
Joined: Wed Sep 10, 2008 10:20 pm
Location: Ontariooh ohh

Post by one shot scott »

I had a self-induced problem with my limbs a month ago. Excalibur looked after me much better than expected!! Their customer service is excellent!! I'll never buy another bow that does'nt say excalibur on the side.
mikej
Posts: 5688
Joined: Sat Sep 15, 2007 1:38 pm
Location: ontario

Post by mikej »

the best customer service ever and tthe only bow i will ever own as well
crazyfarmer
Posts: 5250
Joined: Wed May 24, 2006 10:21 pm
Location: Virginia
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Post by crazyfarmer »

I know they might loose a few bucks on this, but they gain a extra 10 customers for what they do in the long run;) Cant beat there service!
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wabi
Posts: 13443
Joined: Wed Oct 09, 2002 9:21 pm
Location: Ohio

Post by wabi »

I think of my Excalibur as being a lifetime hunting companion. If anything ever does break, Excalibur is going to have it fixed very quickly.
wabi
mikej
Posts: 5688
Joined: Sat Sep 15, 2007 1:38 pm
Location: ontario

Post by mikej »

crazyfarmer wrote:I know they might loose a few bucks on this, but they gain a extra 10 customers for what they do in the long run;) Cant beat there service!
you're absolutely right crazy if they treat you right and you tell your friends about their service then excal gains customers. i have refered a few so far and more to come
dick195252
Posts: 3084
Joined: Sat Aug 04, 2007 1:57 am
Location: McEwen Tennessee

Post by dick195252 »

When i deciced on my Crossbow That was a BIG Part of my Decision, I will only Own Excaliber :D
Exomax, Lumizone, Boo String, NRA, ACf, Member, [Proud Grandpa!!!]
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