Need warranty work

Crossbow Hunting

Moderator: Excalibur Marketing Dude

User avatar
robertyb
Posts: 2846
Joined: Mon Feb 06, 2012 8:35 pm
Location: Georgia

Need warranty work

Post by robertyb »

My Tact Zone scope bit the dust (literally) this morning. It was clear as a bell last night but this morning it started getting dark inside it while I was on stand. By the time I headed back to my vehicle it looked like it had mud on the front lens. I got a clean rag and some water at the truck and tried to clean the lens off.
Nope...
Whatever it is is inside of the scope. Looks like a lot of dust/mud inside the front lens. It is too dirty to see out of so I swapped scopes on my Vortex so I can still hunt.

I am in the USA. Do I call Danny about warranty or the new place they set up? I have Danny's number but if it needs to go to the new USA warranty center I need a name and number please.
Wildlife Population Control Specialist
vixenmaster
Posts: 13618
Joined: Wed Sep 14, 2005 3:51 pm
Location: Western Ky

Re: Need warranty work

Post by vixenmaster »

Call Danny Miller quickly
Half Bubble Off BD360

[email protected] 417-505-9315
Mister B
Posts: 297
Joined: Wed Jun 30, 2010 1:58 pm
Location: Deep East Texas

Re: Need warranty work

Post by Mister B »

I had the same problem with one of my tac-z's. It appears the little lock ring on the front lense vibrated loose and let the lense work forward to blurr everything. Sent that one back. I was afraid if it worked loose moisture would get in. Tightened the front ring on the others. So far so good. Cheers
Micro nightmare (Mini Pearl)
Matrix 355 (the Shrike)
Matrix 330 (the Mini-Mag)
Rage Extreme & slick trick mag BH
Diablo arrows with 2"blazers and Laser II and
BE executioners with 3" Duravanes
foofoo
Posts: 839
Joined: Tue Dec 01, 2009 12:39 pm

Re: Need warranty work

Post by foofoo »

danny was offering upgrades if you ask him and your interested.i upgraded one that crapped out of the 3 i have. love the size of the tactzone but its a finicky scope.
awshucks
Posts: 5238
Joined: Thu Jan 19, 2006 6:40 am
Location: arkansas

Re: Need warranty work

Post by awshucks »

Danny. Ask him if you can give him a cc# and send the dinged scope back in the same box as the one he sends you...2 days probably.
"Eze 18:21"
vhntr1
Posts: 41
Joined: Mon Nov 28, 2011 6:09 pm
Location: Ohio

Re: Need warranty work

Post by vhntr1 »

I have four hunting buddies that have had their tac scopes crap out on them ,they all went to the leoupold and are happy with their scopes.
User avatar
yooper_man
Posts: 777
Joined: Mon Sep 03, 2012 3:38 pm
Location: Marquette, MI

Re: Need warranty work

Post by yooper_man »

Sorry your Tact-Zone scope failed. It sure was good you have another scope to swap with and didn't miss the hunt.

Call Danny Miller and I strongly suggest an upgrade to a Leupold.

Andrew
2013 Excalibur Matrix 355 Xtra

2007 Leupold VX-I 2-7x33 Dark Earth NWTF Edition Turkey Plex scope

Dan xcaliber flemish Brownell XS2 string, 18" Easton XX75 2219 aluminum shafts, 2" Bohning Blazer vanes, NAP 170gr F.O.C., Danny Miller's RBBB's
Mo wannabe
Posts: 1387
Joined: Sun Apr 15, 2012 10:58 pm
Location: Bloomfield Missouri

Re: Need warranty work

Post by Mo wannabe »

Yep I was one of the folks that liked the tac zone..... Untill I looked thru it one day at a doe coming by and it was fogged up ! Needless to say I have a leupold on the way :D
Micro 335 Camo. Micro Nightmare. Vixen Matrix 310 Axiom
Leupold scopes VixenMaster Strings
Big john arrows. BOO strings & things
Montec g5
DaGriz knive
Less work.....more hunt
Derry Hicks
Excalibur only
Normous
Posts: 8268
Joined: Tue Jan 03, 2006 3:04 pm
Location: Windsor, Ontario.

Re: Need warranty work

Post by Normous »

Mo wannabe wrote:Yep I was one of the folks that liked the tac zone..... Untill I looked thru it one day at a doe coming by and it was fogged up ! Needless to say I have a leupold on the way :D
Which one did you go with?
EXCALFFLICTION 1991 ->>----------> 2024
Matrix 355
Huskemaw and Leupold crossbow optics.
Boo Strings
SWAT BH's and TOTA heads.
Teach Your Family How To Hunt So You Don't Have To Hunt For Your Family
Mo wannabe
Posts: 1387
Joined: Sun Apr 15, 2012 10:58 pm
Location: Bloomfield Missouri

Re: Need warranty work

Post by Mo wannabe »

The one mr miller has that has a turkey plex
I couldn't find one of the vxrs with the reticle I liked but I'm still looking :wink:
Micro 335 Camo. Micro Nightmare. Vixen Matrix 310 Axiom
Leupold scopes VixenMaster Strings
Big john arrows. BOO strings & things
Montec g5
DaGriz knive
Less work.....more hunt
Derry Hicks
Excalibur only
Normous
Posts: 8268
Joined: Tue Jan 03, 2006 3:04 pm
Location: Windsor, Ontario.

Re: Need warranty work

Post by Normous »

Old Black Betty is going to be Happy, happy, happy!
EXCALFFLICTION 1991 ->>----------> 2024
Matrix 355
Huskemaw and Leupold crossbow optics.
Boo Strings
SWAT BH's and TOTA heads.
Teach Your Family How To Hunt So You Don't Have To Hunt For Your Family
User avatar
yooper_man
Posts: 777
Joined: Mon Sep 03, 2012 3:38 pm
Location: Marquette, MI

Re: Need warranty work

Post by yooper_man »

Mo wannabe wrote:The one mr miller has that has a turkey plex
I couldn't find one of the vxrs with the reticle I liked but I'm still looking :wink:
Did Danny Miller give you credit for the defective Tact-Zone scope? I am happy you made the switch to Leupold. You will notice a big difference.
2013 Excalibur Matrix 355 Xtra

2007 Leupold VX-I 2-7x33 Dark Earth NWTF Edition Turkey Plex scope

Dan xcaliber flemish Brownell XS2 string, 18" Easton XX75 2219 aluminum shafts, 2" Bohning Blazer vanes, NAP 170gr F.O.C., Danny Miller's RBBB's
Hester0305
Posts: 2430
Joined: Sun Dec 18, 2011 6:23 pm
Location: North Carolina

Re: Need warranty work

Post by Hester0305 »

I actually like the Tac zone but if it goes out I have already bought a Leupold heavy duplex shotgun scope as a backup. One of my friends Tac zone messed up also before season came in and Danny Miller fixed him up. He's the man to take care of our warranty issues and I have sent several people to him to buy Excal items including a new Matrix 355.
Stryker Katana 360
Black Eagle Zombie Slayers
TruGlo Titanium X Hybrid Broadheads
User avatar
robertyb
Posts: 2846
Joined: Mon Feb 06, 2012 8:35 pm
Location: Georgia

Re: Need warranty work

Post by robertyb »

I decided to wait till after the first of the new year before contacting Danny as I had another scope to put on my Vortex. I do plan on discussing a swap with Danny for a Leopold and paying the difference. Need a few other items also. Does Danny carry a good serving aid for reserving strings?
Wildlife Population Control Specialist
awshucks
Posts: 5238
Joined: Thu Jan 19, 2006 6:40 am
Location: arkansas

Re: Need warranty work

Post by awshucks »

Yes he does........
"Eze 18:21"
Post Reply