FedEx $75 to ship my Micro back
Moderator: Excalibur Marketing Dude
Re: UPS. $75 to ship my Micro back
So if you buy a new Excal and its got a problem , you have to pay shipping back to have it repaired ???
James : 1 - 19-20 Know this , My beloved Brothers : Let every person be quick to hear , slow to speak , slow to anger , for the anger of man does not produce the righteousness of God .
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Re: UPS. $75 to ship my Micro back
I have no problem whatsoever paying to ship it back..I don't expect or want Excalibur to absorb any of that cost......what I do expect is for UPS to have a reasonable charge for residential users....but the UPS charge for residential customers is absolutely ridiculous and I don't want anyone else to get burned. norm8ptbuk wrote:So if you buy a new Excal and its got a problem , you have to pay shipping back to have it repaired ???
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Re: UPS. $75 to ship my Micro back
How did you ship it. Did you ship the whole bow? How big was the box. I made the mistake of having my brother sent out a package for me and it too cost me a lot. Those little add-on's can kill you cost wise.
Re: UPS. $75 to ship my Micro back
Don't know all the specifics but it sounds like you got hosed. Insurance is 1 dollar per 100 insured. Would have to check with my office girl but I can't imagine that a 10 lb. box shipped ground would be 60 dollars. As for the customs duties. The government sets the rate and the shipping companies pay the price. The Post Office gets a huge discount.coolhl wrote:For you guys in the continental USA how do you ship your bows back for repairs. UPS charged my wife $75 to ship ground with insurance for $700.
Shipping from north Florida to Ohio.... Sounds steep to me.....unless you are a business it has gotten so expensive to ship UPS....next time will try FedEX unless you guys have a better idea.
Norm
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Re: UPS. $75 to ship my Micro back
I shipped the whole bow broken down minus the scope in the same exact box Danny shipped to me insured for $700.agingcrossbower wrote:How did you ship it. Did you ship the whole bow? How big was the box. I made the mistake of having my brother sent out a package for me and it too cost me a lot. Those little add-on's can kill you cost wise.
Once again, my complaint is solely against UPS. I am absolutely delighted by the PROMPT response by Danny Miller/EXCALIBUR.
I really love my Micro. At 61 years old I feel like a 10 year old with his first BB gun shooting it
norm
Re: UPS. $75 to ship my Micro back
I paid about $28 to ship mine from Alabama to Woody's in PA, and that included $1000 insured value. I disassembled the front end and shipped the whole bow back in the original Excal shipping box. We have a UPS facility in my town so I take it straight to their counter. If you go to a 3rd party place and have them arrange the UPS shipment they're going to charge you an arm and a leg, the middleman wants his cut too. My buddy had to send his exploded Barnett back, and he had it packed and everything and I think it was Mailboxes Etc wanted somewhere around $70 to ship it, so he took it straight to UPS and it was about $25.
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Re: UPS. $75 to ship my Micro back
u.s.postoffice will not ship a crossbow or any other weapon here in rhode island..they send you to ups (brown truck) and they ship it broke down for $35 with insurance..maybe im making a mistake by telling them what im shipping?
Re: FedEx $75 to ship my Micro back
PLEASE NOTE I ORIGINALLY POSTED UPS AS THE CARRIER SINCE I TOLD MY WIFE TO SHIP IT UPS AND NOW THAT I LOOK AT THE BILL IT WAS SHIPPED FEDEX.
SHE TOLD THE SHIPPING STORE TO SEND IT UPS. THERE IS NO UPS OR FEDEX FACILITY HERE. WE HAVE TO GO THROUGH A SHIPPING STORE. IN ANY EVENT
IT WAS INSURED FOR $700 AND PACKAGE WEIGHT 11.2 LBS.
the other problem could be they listed Danny Millers business as a residential address....
my apologies for badmouthing UPS.
SHE TOLD THE SHIPPING STORE TO SEND IT UPS. THERE IS NO UPS OR FEDEX FACILITY HERE. WE HAVE TO GO THROUGH A SHIPPING STORE. IN ANY EVENT
IT WAS INSURED FOR $700 AND PACKAGE WEIGHT 11.2 LBS.
the other problem could be they listed Danny Millers business as a residential address....
my apologies for badmouthing UPS.
Re: UPS. $75 to ship my Micro back
You mean if you label it "Archery Equipment" USPS won't ship?otisbrazwell wrote:u.s.postoffice will not ship a crossbow or any other weapon here in rhode island..they send you to ups (brown truck) and they ship it broke down for $35 with insurance..maybe im making a mistake by telling them what im shipping?
BTW, anything shipped across a border for repairs and that is returning should not be charged duty. This is assuming the declaration is done properly.
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Re: UPS. $75 to ship my Micro back
The price you quoted to ship your bow sounds about right. A word of advise to all the forum members. If at all possible,always take your pkg directly to a UPS facility to ship. UPS adds a big surcharge to come to your door to retrieve the pkg. Like Keg said, 3rd party shippers also add a hefty surcharge.Kegbelly wrote:I paid about $28 to ship mine from Alabama to Woody's in PA, and that included $1000 insured value. I disassembled the front end and shipped the whole bow back in the original Excal shipping box. We have a UPS facility in my town so I take it straight to their counter. If you go to a 3rd party place and have them arrange the UPS shipment they're going to charge you an arm and a leg, the middleman wants his cut too. My buddy had to send his exploded Barnett back, and he had it packed and everything and I think it was Mailboxes Etc wanted somewhere around $70 to ship it, so he took it straight to UPS and it was about $25.
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Re: FedEx $75 to ship my Micro back
Here in the country of Quebec I never pay for insurance because Canada Post will do anything and everything not to pay you so it's not worth the extra money.
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Re: FedEx $75 to ship my Micro back
Coolhl, I'm betting that she also paid for 1 or 2 day overnight,at the price you posted. Like I said in Keg's quote, 25 -28 dollars insured sounds about right to me.
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Zombie Slayers
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Re: FedEx $75 to ship my Micro back
dang I hate that for you man..the up side is Dan will have it back to in record time..you may be surprised!!
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Re: UPS. $75 to ship my Micro back
Kegbelly wrote:I paid about $28 to ship mine from Alabama to Woody's in PA, and that included $1000 insured value. I disassembled the front end and shipped the whole bow back in the original Excal shipping box. We have a UPS facility in my town so I take it straight to their counter. If you go to a 3rd party place and have them arrange the UPS shipment they're going to charge you an arm and a leg, the middleman wants his cut too. My buddy had to send his exploded Barnett back, and he had it packed and everything and I think it was Mailboxes Etc wanted somewhere around $70 to ship it, so he took it straight to UPS and it was about $25.
Bingo, I think you got it right...my wife took it to a Mailbox type place and not only did they send it FedEx instead of UPS but took a huge cut...I ship live animals through FedEx overnight delivery through their main facility in a nearby city and FedEx has done GREAT by me.....I don't mean to badmouth FedEx or UPS, but these package/shipping stores that act as middlemen are like these "Doc-in-the-box" medical facilities in the USA, they are not going to let you leave without a big bill...
my mistake alone...
Norm
Re: FedEx $75 to ship my Micro back
I checked on the FedEx website
without insurance $22.53
lesson learned....only go to a FedEx or UPS facility...no "shipping/box stores"....
norm
without insurance $22.53
lesson learned....only go to a FedEx or UPS facility...no "shipping/box stores"....
norm