At the same time I ordered one of Danny Miller's arrow pullers, which are a pair of wire cutters with a split tube welded to the jaws. It is unbelievable how great these work. I just grabbed the arrow, twisted it a 1/4 turn and they pulled right out.
I just wanted to post, in case anyone was on the fence about picking a pair up or never heard of them. Anyone that has a crossbow should get a set of these. These arrow pullers should be commercially produced, and should come with every Excalibur crossbow! Anyone that is not using one of these, has no idea what they are missing!