Warranty
Moderator: Excalibur Marketing Dude
Warranty
I just sent in my limbs from my 380 Fri. because of a crack on the left limb, they were received by Woodies on Monday. My question is does any one know how long it really takes to get them back. It is archery season here in Ga. and I really need my 380 ASAP.
Re: Warranty
The Chief wrote:I just sent in my limbs from my 380 Fri. because of a crack on the left limb, they were received by Woodies on Monday. My question is does any one know how long it really takes to get them back. It is archery season here in Ga. and I really need my 380 ASAP.
....I reckon you'll have those suckers within 48-72 hours....let me know if I was right!....but then again I went through the back channels of Excalibur who contacted Woody's who sent them out overnight...
Anthony
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
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ZS,Ex
Spits
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Anthony
A360 (l'Assassino)
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- GrassyKnoll
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Re: Warranty
Chief,The Chief wrote:I just sent in my limbs from my 380 Fri. because of a crack on the left limb, they were received by Woodies on Monday. My question is does any one know how long it really takes to get them back. It is archery season here in Ga. and I really need my 380 ASAP.
Woodies is decent on turn around time....You should be good on that, BUT, did you know that you can buy 'blemished" limbs directly from Excalibur? That way you have a spare set ready to rock. The blems do not appear as bad as the word "blemish" makes them sounds either. You can also ask for a certain deflection # and they will try to accommodate you. The cost for the lims are $80.00 plus shipping.. If you are going to buy them, ask Dawn to include the 4 shoulder bolts and the plastic sleeves the limbs rest on as they sit on the riser. Having a set is well worth the cost of them and the "Blemish limbs"....ready for it....wait.........wait........ok, they are also covered under the Excalibur warranty. BOOM. Talk about a company protecting the customer....No one finer than Excalibur..
Peter made this offer on August 13 and quite a few here including myself have taken advantage of it and I've not seen one negative post regarding these blem limbs as backups.
800-463-1817 ext 204 for Dawn...
http://www.excaliburcrossbow.com/phpBB2 ... gs#p567820...
Go down to post #4
Matrix 380 Xtra with Vortex Viper XBR, Trigger Tech,
Matrix 380 Xtra with Vortex Viper XBR, ^^^
Matrix 380 Blackout with Vortex Viper XBR,
Micro 335 Raid with HHAv Vortex Crossfire II Pro Grade trigger
Matrix 380 Xtra with Vortex Viper XBR, ^^^
Matrix 380 Blackout with Vortex Viper XBR,
Micro 335 Raid with HHAv Vortex Crossfire II Pro Grade trigger
Re: Warranty
X2...perfectly said Ed...I offered my "extra set of blemished blackout limbs" to the Chief if his back was against the wall....but I think he will be pleasantly surprised!GrassyKnoll wrote:Chief,The Chief wrote:I just sent in my limbs from my 380 Fri. because of a crack on the left limb, they were received by Woodies on Monday. My question is does any one know how long it really takes to get them back. It is archery season here in Ga. and I really need my 380 ASAP.
Woodies is decent on turn around time....You should be good on that, BUT, did you know that you can buy 'blemished" limbs directly from Excalibur? That way you have a spare set ready to rock. The blems do not appear as bad as the word "blemish" makes them sounds either. You can also ask for a certain deflection # and they will try to accommodate you. The cost for the lims are $80.00 plus shipping.. If you are going to buy them, ask Dawn to include the 4 shoulder bolts and the plastic sleeves the limbs rest on as they sit on the riser. Having a set is well worth the cost of them and the "Blemish limbs"....ready for it....wait.........wait........ok, they are also covered under the Excalibur warranty. BOOM. Talk about a company protecting the customer....No one finer than Excalibur..
Peter made this offer on August 13 and quite a few here including myself have taken advantage of it and I've not seen one negative post regarding these blem limbs as backups.
http://www.excaliburcrossbow.com/phpBB2 ... gs#p567820...
Go down to post #4
Anthony
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
- BrotherRon
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Re: Warranty
Was four days turn around time for me. Woody's had the new scope packaged up and shipped it out the same day they received my old one
Ron.
Ron.
Matrix 310 ~ Hawke XB30 Pro SR ~ TT~Plano 36" All Weather Tactical Hard Case.
Danny Miller Top Mount Quiver.
Strings by Boo ~ nchunterkw ~ 8ptbuk
Jeremiah 29:13
Danny Miller Top Mount Quiver.
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Re: Warranty
I really can't say maybe 4-8 days total. I tell ya thats one of the reasons i have at least 2 crossbows at all times
Re: Warranty
My new limbs were at my door two days after they received the old ones. I am in NW GA so my guess is you will get them as early as tomorrow and definitely by Friday.
Wildlife Population Control Specialist
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Re: Warranty
As a note, we are extremely swamped as usual this time of year so the turn around time may be a little slower than normal. We are doing our best to get peoples items shipped ASAP. We appreciate everybody's patience.
Peter
Peter
Re: Warranty
Excalibur Marketing Dude wrote:As a note, we are extremely swamped as usual this time of year so the turn around time may be a little slower than normal. We are doing our best to get peoples items shipped ASAP. We appreciate everybody's patience.
Peter
....maybe Peter will hand deliver them!
Anthony
PS:....all kidding aside...guys and gals the Excalibur crew really goes out of their way to meet our needs...especially in this crazy time of the year!
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Re: Warranty
Got an E-Mail they shipped yesterday they are leaving Va now hopefully I will see them tomorrow. I do have a back up I have been using my Ibex but it's just not the same. the 380 shoots so much flatter then the Ibex not that the Ibex is bad it's just not the same.Anyway thanks for all the response.
Re: Warranty
Has the blemish limbs really the same warranty? At moment I have a limb issue and i wait for my new limbs. But I have blemish limbs too, and if they are under warranty too i don't have to wait for the new limbs.
Dominic
Dominic
Micro Bulldog 335
Micro 308 Short
BD 330
Woodstock 342 (Matrix)
Matrix 355 with 310 Riser
Micro 308 Short
BD 330
Woodstock 342 (Matrix)
Matrix 355 with 310 Riser
Re: Warranty
Yep. There are covered under warranty too.Dominic wrote:Has the blemish limbs really the same warranty? At moment I have a limb issue and i wait for my new limbs. But I have blemish limbs too, and if they are under warranty too i don't have to wait for the new limbs.
Dominic
Wildlife Population Control Specialist