Bushnell customer service, great.

[hockeyfodder]

I just had a great customer experience with Bushell.
I had an old set of 8 power binos with the twist/pop up eye cups.
While tracking a deer last season through heavy bush one of the pop up eye
cups popped off in heavy slash.
I looked for it but couldn't find it and I dearly love those binoculars.
I sent them in a week and a half ago.
I got home today to find a brand new set of Bushnell Legend Ultra HD 8X36 sitting at the front door.
Add Bushnell to a short list of companies (obviously Excalibur leads the list) that really know how to look after their customers.
Hockeyfodder

[TheBig1]

I had the same experience a few years back. My Legends fell off of the washer and the inside glass was off. I sent them in, they said $70, I paid it, and found a brand new pair of HD's on the porch. It was great.

I just wish that they would've let me know that they were replacing them instead of just fixing them. I'd have paid a little more for the camo 10×32's.

But they are amazing.

Chad

[Bullzeye]

Glad to see their customer service is back on track again, they had a rough patch for a while.