Damage to Matrix 380 limb
Moderator: Excalibur Marketing Dude
-
- Posts: 20
- Joined: Sat Jan 05, 2013 1:45 pm
- Location: Roman Forest, TX
Damage to Matrix 380 limb
I have a question on how fast is the response to Warranty change out on limbs. This week I was getting in some practice shooting before going on a hunt in 2 weeks and as I was shooting I felt a piece of the limb chip off causing the string to pop off and break. The chip was right in the groove were the string holds in place. It's the Matrix 380 in Camo. I need these limbs quick because I'm going after some African Game and don't have nothing extra to shoot. I put in a RMA but I'm afraid not to get the limbs on time.. Any help would be appreciated!!
Dan Herman
409-621-6488
Dan Herman
409-621-6488
Bow Hunter until the day I Die!!
Re: Damage to Matrix 380 limb
Personally, I'd give Danny Miller at Horizontal Archery a call. You can easily look the number up with a web search.
Best of luck!
~E
Best of luck!
~E
Re: Damage to Matrix 380 limb
Call Danny Miller Monday.
740-483-2312
He be the guy in the USA.
Good Luck, and happy hunting
740-483-2312
He be the guy in the USA.
Good Luck, and happy hunting
It’s not the way you rock, it’s the way that you roll!
-
- Posts: 20
- Joined: Sat Jan 05, 2013 1:45 pm
- Location: Roman Forest, TX
Re: Damage to Matrix 380 limb
I think he returns Monday.
Contact Dawn, or Peter Monday at Excalibur. They are awesome at getting back out to hunt.
Contact Dawn, or Peter Monday at Excalibur. They are awesome at getting back out to hunt.
It’s not the way you rock, it’s the way that you roll!
Re: Damage to Matrix 380 limb
Dan,
I think you should consider a set of spare, blemished limbs ($80 from Excal), a spare shot-in string and a pre-sighted in scope with quick release rings and a set of Allen wrenches plus spare limb brace bolts. Or, a spare Xbow or both.
I think you should consider a set of spare, blemished limbs ($80 from Excal), a spare shot-in string and a pre-sighted in scope with quick release rings and a set of Allen wrenches plus spare limb brace bolts. Or, a spare Xbow or both.
Re: Damage to Matrix 380 limb
if Danny Miller is back on monday he will get you a set overnight if you want but id say 2 or 3 days the most. a word of caution with the 80$ blemished limbs. ive gotten several pairs in the past and theyve all been near flawless. i just received a spare set of long limbs for my Axiom from Woodys warranty repair. the camo didnt match well and one limb tip was all black and looked like it was hammered on by king kong and glued using a gallon of glue.lol. if its a warranty issue you should get a crispy brand new set. then purchase an 80$ set of blems for a spare if need be. ive been to South Africa for plains game. best of luck to you.
-
- Posts: 987
- Joined: Fri Mar 01, 2013 9:02 am
- Location: 35 mins North of Lake Erie and 35 mins East of Lake Huron
Re: Damage to Matrix 380 limb
^^^^All good advice, one phone call will get you fixed up. The travelling Hunter needs back up parts for sure. This is the case with any archery equipment out there. When I shot compound we carried portable vice, spare cables and strings, sight pins...... For xbow, spare string and limbs, scope as well if using the factory offering. The seconds are best option for spare parts and good tool kit to do the work.
- BrotherRon
- Posts: 2178
- Joined: Thu Aug 28, 2014 2:47 am
- Location: North Central Wisconsin
- Contact:
Re: Damage to Matrix 380 limb
I got an RMA # after filling out the warranty form here and shipped my scope the next day... 4 days later I had my replacement from Woody's. I did contact Woody's to let them know my scope was on the way.
4 working days turnaround time isn't bad.
4 working days turnaround time isn't bad.
Matrix 310 ~ Hawke XB30 Pro SR ~ TT~Plano 36" All Weather Tactical Hard Case.
Danny Miller Top Mount Quiver.
Strings by Boo ~ nchunterkw ~ 8ptbuk
Jeremiah 29:13
Danny Miller Top Mount Quiver.
Strings by Boo ~ nchunterkw ~ 8ptbuk
Jeremiah 29:13
-
- Posts: 20
- Joined: Sat Jan 05, 2013 1:45 pm
- Location: Roman Forest, TX
Re: Damage to Matrix 380 limb
Thanks for the reply's. Much appreciated!!
Dan
Dan
Bow Hunter until the day I Die!!
-
- Posts: 20
- Joined: Sat Jan 05, 2013 1:45 pm
- Location: Roman Forest, TX
Re: Damage to Matrix 380 limb
Talked to Danny Miller on Monday and all I can say is What a Great Guy to deal with. I told Danny what had happened with the limbs and by Wed. I had a new set of limbs at the house.
Thanks again for all your help Mr.Miller
Thanks again for all your help Mr.Miller
Bow Hunter until the day I Die!!
Re: Damage to Matrix 380 limb
Sounds great, Danny Miller Rocks!
It’s not the way you rock, it’s the way that you roll!
Re: Damage to Matrix 380 limb
xcaliber wrote:Sounds great, Danny Miller Rocks!
for sure, for sure,
I overnighted my limbs to him,
he called as soon as he got them,
and returned the new ones the same day..
Dave
2010 equinox,
known as doe bow
vixenmaster custom string
swacker bhs, 2/1/4" cut 120 grn.
xx75 Easton 2219,s
firebolt arrows
S5 pads
if it ain't broke don't fix it
be safe in all you do
see ya in the woods
<-------<
known as doe bow
vixenmaster custom string
swacker bhs, 2/1/4" cut 120 grn.
xx75 Easton 2219,s
firebolt arrows
S5 pads
if it ain't broke don't fix it
be safe in all you do
see ya in the woods
<-------<