! I'll keep it general and not name names.Bought a piece of archery gear yesterday from a shop that I give a lot of business to. I wasen't too keen on the price because I thought it was a little steep. I'd been having trouble locating this item and decided what the heck, and bought it.
Did some research this morning and found the same item for alomost half the price. I took it back to the shop and asked for a refund. They told me they could give me a "STORE CREDIT". I was pissed
. I told the individual I didn't want the credit because I gave them my cash with no conditions, so what gave them the right to place a condition on giving it back. I didn't want to get into it with the cashier, so I'll be phoning the manager tomorow. This is not a big chain store, so I might get somewhere. I spent hundreds of dollars there over the past year and planned to continue giving them my business, up until today!
If the manager/owner wants to stick to his policy, this will be an "all sales final" deal, because he won't get another red cent out of me. He will lose years of business from me all for the sake of $20. I really hate the lack of customer service these days. This place was great, decent prices, knowledgable staff, and great selection.
Well we shall see what happens
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