Excaliber customer service

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redfin
Posts: 23
Joined: Fri Jun 18, 2021 6:37 pm

Excaliber customer service

Post by redfin »

Had little mishap with a limb on my 335. Just wanted to give a shout out to Excaliber for their great customer service. I made a phone call this past Monday and my new limbs were at my door yesterday. They were nice enough to replace my string as well. You simply don't see that level of service these days. That is really fantastic.
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AJ01
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Re: Excaliber customer service

Post by AJ01 »

redfin wrote:
Thu Jun 24, 2021 10:02 am
Had little mishap with a limb on my 335. Just wanted to give a shout out to Excaliber for their great customer service. I made a phone call this past Monday and my new limbs were at my door yesterday. They were nice enough to replace my string as well. You simply don't see that level of service these days. That is really fantastic.
Any time I have ever had to deal with Customer Service at Excalibur, it has always been a pleasant and easy experience!!
In my humble opinion, the best in the business!! :thumbup:
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wheelsquad
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Joined: Thu Feb 21, 2019 3:23 pm

Re: Excaliber customer service

Post by wheelsquad »

I just had a similar great experience, they made it more than right!
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ComfyBear
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Re: Excaliber customer service

Post by ComfyBear »

In my few incidents where I needed "customer service", Excalibur has always gone "above and beyond". That is why I have been a loyal customer since 1989.
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CT.HNTR
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Re: Excaliber customer service

Post by CT.HNTR »

I have had nothing but excellent support from Excalibur customer service. They have always been friendly, helpful and responsive. :thumbup: :thumbup: :thumbup:
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