Charger ext
Moderator: Excalibur Marketing Dude
Charger ext
Well my charger ext broke today. It will still cock the bow, but it no longer retracts automatically. It was after hours when I called excalibur, so I'll try them tommorow. I don't know if the ext falls under the warranty with the bow or not. We'll see tommorow.
Excalibur micro suppresser 400td, 16.5 inch zombie slayers, slik trik 150 gr. crossbow broadheads
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Re: Charger ext
They have some the best customer service I've ever seen. I really don't doubt they will take care of it.
Excalibur micro suppresser 400td, 16.5 inch zombie slayers, slik trik 150 gr. crossbow broadheads
Re: Charger ext
Hopefully you will get it fixed under warranty.
It’s not the way you rock, it’s the way that you roll!
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- Joined: Thu Feb 21, 2019 3:23 pm
Re: Charger ext
Sounds like the internal spring broke or disconnected. The crank has its own warranty separate from the bow. They'll take care of you.
adapt3Dprints.square.site
(Charger EXT blackout covers, Charger handle stow brackets, Cheek Rests)
327 Short Banshee
BD417
Micro/Matrix hybrid Steambow
Franken360
(Charger EXT blackout covers, Charger handle stow brackets, Cheek Rests)
327 Short Banshee
BD417
Micro/Matrix hybrid Steambow
Franken360
Re: Charger ext
Mine did the same thing. I sent it to Port Huron. Took about a week from the time I shipped till it was returned.
Burky247365 Custom Scorpyd Orion Extreme
Re: Charger ext
I know the clock springs break by themselves but you have to be careful not to turn the handle backwards. Danny was telling me that if you access the clockspring and it is broken where it is anchored, you can take a pair of pliers and bend the end to put back and get back in business. Personally, I think the auto retraction is largely unnecessary.
Some people just like stepping on rakes
Re: Charger ext
Called excalibur this morning and got a RMA number, going to ship tommorow. My work schedule is going to be hectic this week as far as having much time to hunt, so I'll just send it in and get it looked at.
Excalibur micro suppresser 400td, 16.5 inch zombie slayers, slik trik 150 gr. crossbow broadheads
Re: Charger ext
….glad to hear this….I have the same issue w one of my EXT’s….it does not automatically retract….personally, I DO like this feature as it makes the docking of the hooks that much easier and cleaner….all, in all, this charger was well thought out and well worth the money for it….
I will be calling Excalibur and hopefully will get an RMA also….
I will be calling Excalibur and hopefully will get an RMA also….
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Re: Charger ext
I shipped it Friday morning. Excalibur said the ext has a 5 year warranty. I like it to auto retract also.
Excalibur micro suppresser 400td, 16.5 inch zombie slayers, slik trik 150 gr. crossbow broadheads
Re: Charger ext
When I said largely unnecessary, what I meant was that if the charger no longer retracts, it still works 100%. The spring retraction is slick no doubt but unnecessary for its function.amythntr wrote: ↑Sun Oct 31, 2021 11:19 am….glad to hear this….I have the same issue w one of my EXT’s….it does not automatically retract….personally, I DO like this feature as it makes the docking of the hooks that much easier and cleaner….all, in all, this charger was well thought out and well worth the money for it….
I will be calling Excalibur and hopefully will get an RMA also….
Some people just like stepping on rakes
Re: Charger ext
....you're absolutely correct, buddy....that is the reason why I have yet to do anything about getting it fixed, as it STILL WORKS!Boo wrote: ↑Sun Oct 31, 2021 12:14 pmWhen I said largely unnecessary, what I meant was that if the charger no longer retracts, it still works 100%. The spring retraction is slick no doubt but unnecessary for its function.amythntr wrote: ↑Sun Oct 31, 2021 11:19 am….glad to hear this….I have the same issue w one of my EXT’s….it does not automatically retract….personally, I DO like this feature as it makes the docking of the hooks that much easier and cleaner….all, in all, this charger was well thought out and well worth the money for it….
I will be calling Excalibur and hopefully will get an RMA also….
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings