Muddy communications with Excal?

Crossbow Hunting

Moderator: Excalibur Marketing Dude

Post Reply
Springbrook Al

Muddy communications with Excal?

Post by Springbrook Al »

Hi!. I've got an Exocet on the way, and I have been trying to watch the instructional video on the Excal homepage for the last few days. Each time, I get a window saying that the server is off line or busy. I've got dsl, and have no problems with other web downloads. I decided to contact them, and I hit "contact us," but I got a "cannot locate this page." So, low-tech that I am, does anyone know an explanation for this or a way to make it work? Also, what is their e-mail address? I'll let them know. Incidentally, it worked a few weeks ago. Thanks!!
GREYWOLF
Posts: 1247
Joined: Sun Feb 13, 2005 8:33 pm
Location: MASS/CT line U.S.A.

Post by GREYWOLF »

:?: :?: :?: :?: DITTO mabey it's being updated????
GREYWOLF
1 CUSTOM EXOMAX
1 CUSTOM EXOCET 200
[img]http://img.photobucket.com/albums/v651/greywolf1/Copyofexcalibur037-1.jpg[/img]
User avatar
ComfyBear
Posts: 4336
Joined: Thu Oct 10, 2002 9:47 am
Location: GTA , Ontario

Post by ComfyBear »

I don't have a problem when I click on the "Contact US" button. Here's their email addy:

[email protected]
ComfyBear
Micro Axe 340, Matrix 380, Matrix 355, Matrix 350, Exocet 200
ComfyBear Strings
G5 Montecs 125gr., SlickTrick 125 gr. Magnums

To thine own self be true.
Remove thine mask Polonius.
Live thy truth, doth not be false to any man.
Digger
Posts: 4771
Joined: Wed Oct 09, 2002 6:42 pm
Location: Whitby, Ontario
Contact:

Post by Digger »

Excalibur Crossbow
1-800-463-1817

Give them a call , its tollfree

Digger
Digger
2008 Y25 Relayer #593 Boo string, lumizone
2-1984 Relayer,
2-1992 Wolverine
Excal Phoenix, acudraw, VARizone
T.P. Titan TL4, acudraw 50, Varizone
Vixen, Steddy Eddy, Varizone
Martin Rage
Martin Jaguar
PSE Infinity
GaryL
Posts: 7484
Joined: Wed Oct 09, 2002 5:00 pm
Location: Ohio fer now!!

Post by GaryL »

Also might note what the "DUDE" had to state...some functions are still not working proper at this time do to the hack hit a few weeks back. I still get error's at times with the Excalibur forum.
Always learning!!
Home fer now!
User avatar
Excalibur Marketing Dude
Site Admin
Posts: 695
Joined: Mon Sep 29, 2003 4:25 pm

Post by Excalibur Marketing Dude »

I'm having the same problem here and I don't know what the cause of the problem is yet. :shock: I talked to our server yesterday and they are looking into it for me. Should get it fixed up today hopefully. Sorry for the problem!

Peter
User avatar
FlyingAce
Posts: 65
Joined: Sun Oct 31, 2004 6:46 pm
Location: Spokane, Washington

Post by FlyingAce »

I had the same problem. What I ended up doing was clicking the link and when the error box popped up, I closed it and clicked the link again. Sometimes, had to do this about ten times. I hope this helps... More than likely, the problem is is that the link points directly to the file instead of having a streaming video server dish out the requests. Essentially, there is another person viewing the video that you want to watch.
Jim Mace

"Success is how high you bounce when you hit bottom." Gen. George S. Patton

Flying Ace Enterprises Inc.
[url]http://www.flyingaceinc.com[/url]
User avatar
Excalibur Marketing Dude
Site Admin
Posts: 695
Joined: Mon Sep 29, 2003 4:25 pm

Post by Excalibur Marketing Dude »

Just to let you guys/gals know that the video on the excalibur website should be back up and running by the end of today or sometime tomorrow. What had happened is the server that hosted our video went poof :shock: ! So, now all the video will be moved to another server and we should be good to go. Sorry for the inconvenience.

Peter
GaryL
Posts: 7484
Joined: Wed Oct 09, 2002 5:00 pm
Location: Ohio fer now!!

Post by GaryL »

Thank ya much Peter AKA "Dude" :D
Always learning!!
Home fer now!
Post Reply