Doink and Crunch !!
Moderator: Excalibur Marketing Dude
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Re: Doink and Crunch !!
I would have had to badmouth him first to badmouth him again !!
I was answering the "Strange to have that many issues with one crossbow but I guess anything can happen." and also letting him know that I contacted Excaliber and they were sending me parts to hopefully fix the issue. I'm hoping to post that everything is good and the bow now shoots like should have and if that makes me a bad person in your opinion I could care less !
I was answering the "Strange to have that many issues with one crossbow but I guess anything can happen." and also letting him know that I contacted Excaliber and they were sending me parts to hopefully fix the issue. I'm hoping to post that everything is good and the bow now shoots like should have and if that makes me a bad person in your opinion I could care less !
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Re: Doink and Crunch !!
Your badmouthing the company on the companies own site. He represents the company. Going on a companies website and airing your grievance for all to see, He will take care of you. They have an outstanding customer service. Good hunting to you.
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Re: Doink and Crunch !!
Are you bored or jus decited to jump on some one ? Let Peter n the Customer get it done!agingcrossbower wrote: ↑Thu May 09, 2019 5:02 pmYour badmouthing the company on the companies own site. He represents the company. Going on a companies website and airing your grievance for all to see, He will take care of you. They have an outstanding customer service. Good hunting to you.
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Re: Doink and Crunch !!
Hey if you want to turn it into more than it is. If I can’t make comment on product I bought then is their something to hide. No there isn’t. Plus I never badmouthed the company either just pointed out some problems I have been having with one of the products.i am waiting on the fix and if it works I will report that too.
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Re: Doink and Crunch !!
Just never understood why people have to go on a Excalibur forum and call out Excalibur's bow as a lemon. Why not just go direct to Peter? I Mean heck the website does not work right for you either. Next time you go on a hunting trip take a back up bow.
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Re: Doink and Crunch !!
No I am not bored and any member can post anytime they so please. Have a nice day Vixen.vixenmaster wrote: ↑Thu May 09, 2019 6:45 pmAre you bored or jus decited to jump on some one ? Let Peter n the Customer get it done!agingcrossbower wrote: ↑Thu May 09, 2019 5:02 pmYour badmouthing the company on the companies own site. He represents the company. Going on a companies website and airing your grievance for all to see, He will take care of you. They have an outstanding customer service. Good hunting to you.
- Carnivorous
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- Location: Belleriver Ontario
Re: Doink and Crunch !!
This is on a sticky at the top of the Forum.
We all know if something is going to break it will happen at the very worst possible time. Our goal is to look after your problem as quickly as possible so that you lose minimal time during your hunting season.
The first thing you should do is search the problem here on the forum. There are lots of knowledgeable users here that have seen pretty much every issue and could help determine if you really have a problem. If you do have an issue the quickest way to have it resolved is to use our on-line system which is available 24/7.
We love talking to our customers but during the busy season it may take us a day or two to call you back due to the very large call volume. Also, please do not call the warranty depot to find out the status of your warranty. They are trying to run their store and staff is busy selling and servicing product. If you use our system it will constantly keep you up to date with the status of your return plus even provide a date of when it was shipped back to you along with a shipping tracking number.
To use our on-line system please follow these easy steps:
1. Go to our website: http://www.excaliburcrossbow.com/warranty-submit/
2. Download the instructions of how to use the system here: http://www.excaliburcrossbow.com/wp-content/uploads/2017/11/2017-RMA-procedures.pdf
We hope you have no issues with your Excalibur Crossbow product but if you do our on-line system has proven to be a fast and easy way to look after issues and helps us better manage your warranty. If you have any questions please call us anytime.
Peter
We all know if something is going to break it will happen at the very worst possible time. Our goal is to look after your problem as quickly as possible so that you lose minimal time during your hunting season.
The first thing you should do is search the problem here on the forum. There are lots of knowledgeable users here that have seen pretty much every issue and could help determine if you really have a problem. If you do have an issue the quickest way to have it resolved is to use our on-line system which is available 24/7.
We love talking to our customers but during the busy season it may take us a day or two to call you back due to the very large call volume. Also, please do not call the warranty depot to find out the status of your warranty. They are trying to run their store and staff is busy selling and servicing product. If you use our system it will constantly keep you up to date with the status of your return plus even provide a date of when it was shipped back to you along with a shipping tracking number.
To use our on-line system please follow these easy steps:
1. Go to our website: http://www.excaliburcrossbow.com/warranty-submit/
2. Download the instructions of how to use the system here: http://www.excaliburcrossbow.com/wp-content/uploads/2017/11/2017-RMA-procedures.pdf
We hope you have no issues with your Excalibur Crossbow product but if you do our on-line system has proven to be a fast and easy way to look after issues and helps us better manage your warranty. If you have any questions please call us anytime.
Peter
A touch of frost has heightened your awareness and your heart steadily beats in anticipation. Your senses are suddenly alert to the movement on the forest floor and you realize that the moment of truth is at hand.
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Re: Doink and Crunch !!
Wow you can see were getting restless here
Timber hunter contributes to the forum he deserves to voice his opinion. I dont think he was really out of line.
I do think he should contact Peter and at least discuss this issue and at least see what Peter has to offer. Maby they need to actually look at the whole bow at the factory .This is excaliburs site and we should respect them but l respect my brother and still dont hold out if something is on my mind. When you spend good money on a great excalibur bow you at least expect it to be reliable. My micro has been really dependable but some of my friends have not. I think its awsome to actually have the ability to actually talk to someone at the factory who really cares.Others on the forum have badmouthed their micro way worse in the past and not been pointed out this bad
Just my opinion.
Timber hunter contributes to the forum he deserves to voice his opinion. I dont think he was really out of line.
I do think he should contact Peter and at least discuss this issue and at least see what Peter has to offer. Maby they need to actually look at the whole bow at the factory .This is excaliburs site and we should respect them but l respect my brother and still dont hold out if something is on my mind. When you spend good money on a great excalibur bow you at least expect it to be reliable. My micro has been really dependable but some of my friends have not. I think its awsome to actually have the ability to actually talk to someone at the factory who really cares.Others on the forum have badmouthed their micro way worse in the past and not been pointed out this bad
Just my opinion.
Vixen 2, metal ibex,Phoenix,sapphire,matrix 330 ,matrix 355 ,vortex and baby grand piano y25 relayer.
Trigger tecs,leupold crossbones and nikon bolts.
Zombie slayers and mostly swat broadheads.
Trigger tecs,leupold crossbones and nikon bolts.
Zombie slayers and mostly swat broadheads.
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- Posts: 4791
- Joined: Tue May 19, 2009 8:21 am
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Re: Doink and Crunch !!
Sage advice.Carnivorous wrote: ↑Thu May 09, 2019 10:30 pmThis is on a sticky at the top of the Forum.
We all know if something is going to break it will happen at the very worst possible time. Our goal is to look after your problem as quickly as possible so that you lose minimal time during your hunting season.
The first thing you should do is search the problem here on the forum. There are lots of knowledgeable users here that have seen pretty much every issue and could help determine if you really have a problem. If you do have an issue the quickest way to have it resolved is to use our on-line system which is available 24/7.
We love talking to our customers but during the busy season it may take us a day or two to call you back due to the very large call volume. Also, please do not call the warranty depot to find out the status of your warranty. They are trying to run their store and staff is busy selling and servicing product. If you use our system it will constantly keep you up to date with the status of your return plus even provide a date of when it was shipped back to you along with a shipping tracking number.
To use our on-line system please follow these easy steps:
1. Go to our website: http://www.excaliburcrossbow.com/warranty-submit/
2. Download the instructions of how to use the system here: http://www.excaliburcrossbow.com/wp-content/uploads/2017/11/2017-RMA-procedures.pdf
We hope you have no issues with your Excalibur Crossbow product but if you do our on-line system has proven to be a fast and easy way to look after issues and helps us better manage your warranty. If you have any questions please call us anytime.
Peter
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- Posts: 533
- Joined: Fri Oct 03, 2008 8:16 pm
Re: Doink and Crunch !!
I just wrote another long response to this but as usual when I posted the site kicked me out and I lost it maybe thats a good thing ! I'm done with this post and no I'm not sorry I made it in the first place !
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- Joined: Fri Oct 03, 2008 8:16 pm
Re: Doink and Crunch !!
Ok maybe not done yet. Not sure but was this supposed to be posted for my benefit. If yes not sure why as I already did follow this procedure !Carnivorous wrote: ↑Thu May 09, 2019 10:30 pmThis is on a sticky at the top of the Forum.
We all know if something is going to break it will happen at the very worst possible time. Our goal is to look after your problem as quickly as possible so that you lose minimal time during your hunting season.
The first thing you should do is search the problem here on the forum. There are lots of knowledgeable users here that have seen pretty much every issue and could help determine if you really have a problem. If you do have an issue the quickest way to have it resolved is to use our on-line system which is available 24/7.
We love talking to our customers but during the busy season it may take us a day or two to call you back due to the very large call volume. Also, please do not call the warranty depot to find out the status of your warranty. They are trying to run their store and staff is busy selling and servicing product. If you use our system it will constantly keep you up to date with the status of your return plus even provide a date of when it was shipped back to you along with a shipping tracking number.
To use our on-line system please follow these easy steps:
1. Go to our website: http://www.excaliburcrossbow.com/warranty-submit/
2. Download the instructions of how to use the system here: http://www.excaliburcrossbow.com/wp-content/uploads/2017/11/2017-RMA-procedures.pdf
We hope you have no issues with your Excalibur Crossbow product but if you do our on-line system has proven to be a fast and easy way to look after issues and helps us better manage your warranty. If you have any questions please call us anytime.
Peter
Re: Doink and Crunch !!
Let it go guys. I have found that making friends is much harder than making enemies when you don’t actually have physical contact. I’m sure you have more in common than you realize, and a better conversation is a few key taps away.
Dan
Dan
It’s not the way you rock, it’s the way that you roll!
Re: Doink and Crunch !!
Well said Dan
IN GOD WE TRUST
Jeff
animals are killed, crops are harvesteD
REVX
matrix 355
BE executioners and zombies, w/110 brass
SWAT BROADHEADS
Boo string
Dagriz knife
Jeff
animals are killed, crops are harvesteD
REVX
matrix 355
BE executioners and zombies, w/110 brass
SWAT BROADHEADS
Boo string
Dagriz knife
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Re: Doink and Crunch !!
Not surprised to see E/C look after you, my friend.
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Re: Doink and Crunch !!
Was out of town for a week killing turkeys just got home and there was a packege from Excaliber. To my suprise they sent the whole front end including a new string of course above what I expected for service. At first gance it looks identical to the one I took off . Can't wait to get out and fling a few arrows to see if this fix brings this micro up to the standard of excellence you expect from an excaliber crossbow.