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WELCOME TO THE EXCALIBUR CROSSBOW CUSTOMER SERVICE CENTER!

Contact Us

Excalibur Crossbow
2335 Shirley Drive
Kitchener, ON N2B 3X4

Phone: 888-689-1289
Email: [email protected]
Fax: 519-743-6964
Hours Monday-Friday 8am-5pm

Warranty Policy & Claim Submissions

Click here to read our warranty policy and/or to submit your crossbow for a warranty claim.

General Maintenance

How to I prevent corrosion and potential rust on fasteners and other metal parts?

To prevent corrosion on your bow, especially metal parts, ensure its kept dry, store it properly, and consider applying a light coat of oil to metal surfaces after cleaning.

  • Clean Regularly: Wipe down your bow after each use to remove dirt, sweat, and moisture.
  • Keep it Dry: Moisture is the enemy of metal, so avoid storing your bow in humid environments or leaving it wet after use.
  • Proper Storage: Store your bow in a dry, climate-controlled environment, preferably in a bow case or stand.
  • Apply a Light Coat of Oil: After cleaning and drying, apply a light coat of oil to exposed metal parts, like bolts, cams, and any surfaces where the decoration has been damaged, to help prevent rust.
  • Check for Deterioration: Regularly inspect your bow for any signs of corrosion or deterioration and address any issues promptly.
What should I do to extend the life of my string and cables?

Regularly wax your string to protect it from moisture and wear.

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